Privacy Policy

Policy Scope

This Privacy and Cookie Notice sets out how MensKaftan uses the information you provide when using our website and how we use cookies on our website or mobile applications.

We are committed to safeguarding your personal information in line with all applicable laws including the Nigerian Data Privacy Regulations, 2019. MensKaftan is committed to ensuring that your privacy is protected. Whenever we ask you to provide certain information by which you can be identified when using this website or related applications, be assured that it will only be used in accordance with this privacy policy.

MensKaftan is the data controller for the personal data collected in connection with use of our services. We process personal data in and out of Nigeria.

How Do We Collect Personal Information?

• When you sign up to open an account on our website
• When you sign up to our newsletter or updates
• When you place an order on our Website
• If you ask us to keep in touch with you
• If you ask us to receive personalized online content such as targeted advertising
• If you complete a survey or send us feedback about our products, Websites or stores
• If you contact or correspond with us (for example, by phone, email or otherwise) to find out more about a product or our after sale care and support services

What Personal Information Do We Collect?

The personal information you give us may include your first and surname, title, gender, birth date (day and month), email address, phone number, physical address, financial information (such as credit or debit card details), as well as shipping address, billing address, and any other information that you consider necessary to provide us with.

We also collect automatically from your device:

• IP address
• The type of device and unique identification number
• Browser type, operating system, broad geographic location (e.g., country or city-level location) and other technical information
• Information about how your device has interacted with our site, including the pages accessed, current URL, time you visited the site and links clicked

Information About Cookies

A cookie is a small text file with a small piece of data that a website, app or other platform stores on your computer, tablet, smartphone or any other similar device, with information on your browsing and use, like a tag that identifies your device.

Cookies are necessary for example, to facilitate browsing and understand how users interact with platforms so they can be improved. They are also useful to provide advertising according to user preferences, as well as for other purposes detailed below. Cookies do not damage your computer or device.

How We Use Your Data

We may use and share non-personal data we receive or collect from you in accordance with the NDPR 2019. Specifically, we will only share data about you where we have a legitimate interest to do so.

MensKaftan may use the personal data held about you for the following purposes:

• To carry out obligations arising from any contracts entered between you and us and to provide you with information, products and services that you request from us
• To remind you of products you have placed in your basket on the Website, but have not purchased
• To help us identify you and accounts you hold with us
• To administer and manage our site, including to confirm and authenticate your identity, and prevent unauthorized access
• To conduct benchmarking and data analysis regarding usage of our site
• To manage and improve the Website and the services we provide
• To tailor our Website content to your needs and preferences
• To prevent, detect, and investigate fraud and security breaches
• To notify you about changes to any element of the Website
• To deliver relevant advertising to you, for example, newsletters

How We Share Your Data

We may share your data with the following categories of selected third parties:

• Service providers (for example, IT services), business partners, suppliers and sub-contractors for the performance of any contract we enter into with you
• Analytics and search engine providers that assist us in the improvement and optimisation of the Website
• Law enforcement or regulatory agencies, or authorised third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity

When we share your personal data with third parties, we require them to agree to use your data in accordance with this Privacy and Cookie Notice and in accordance with the law.

Where We Store Your Personal Information

All information you provide to us is stored securely. Where we have given you, or where you have chosen a password which enables you to access certain parts of our systems, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Data Security: Appropriate measures have been put in place to prevent unauthorized access to your data. We have limited access to only sister business GreenCutton and other third parties that provide us with support including financial institutions, technological service providers, logistics and delivery partners, and advertising and marketing related partners.

Your Rights

You have the following rights with regard to your personal information:

• Access: You have the right to access data we hold about you. We will need you to prove your identity before we release any personal data to you.
• Rectification or erasure: You have the right to request that we rectify or delete any personal data that we hold about you (unless we have the legal right or obligation to retain it).
• Restriction: You have the right to restrict your use of personal information if the data is inaccurate, or use of the information is unlawful or if we no longer need to use the data.
• Change of preferences: You can change your data processing preferences at any time. You can opt out of receiving marketing communications by clicking the "unsubscribe" link in any communication.
• Automated decision making: You may object to how we are using information about you and the right not to have automated decisions made about you.
• Data portability: You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller.